{"id":1595,"date":"2024-08-30T18:09:31","date_gmt":"2024-08-30T11:09:31","guid":{"rendered":"https:\/\/quynhonport.greensoft.vn\/7-yeu-tot-cot-loi-trong-xay-dung-van-hoa-lay-khach-hang-lam-trung-tam-701\/"},"modified":"2026-05-25T11:26:47","modified_gmt":"2026-05-25T04:26:47","slug":"7-yeu-tot-cot-loi-trong-xay-dung-van-hoa-lay-khach-hang-lam-trung-tam-701","status":"publish","type":"post","link":"https:\/\/quynhonport.greensoft.vn\/en\/7-yeu-tot-cot-loi-trong-xay-dung-van-hoa-lay-khach-hang-lam-trung-tam-701\/","title":{"rendered":"7 Y\u1ebeU T\u1ed0T C\u1ed0T L\u00d5I TRONG X\u00c2Y D\u1ef0NG V\u0102N HO\u00c1 \u201cL\u1ea4Y KH\u00c1CH H\u00c0NG L\u00c0M TRUNG T\u00c2M\u201d"},"content":{"rendered":"
\n

V\u0103n h\u00f3a doanh nghi\u1ec7p “L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m” kh\u00f4ng ch\u1ec9 l\u00e0 kh\u1ea9u hi\u1ec7u, m\u00e0 c\u00f2n l\u00e0 tri\u1ebft l\u00fd kinh doanh c\u1ed1t l\u00f5i, l\u00e0 kim ch\u1ec9 nam cho m\u1ecdi quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a VIMC-Quy Nh\u01a1n Port . M\u1ed7i h\u00e0nh \u0111\u1ed9ng, m\u1ed7i quy\u1ebft \u0111\u1ecbnh c\u1ee7a L\u00e3nh \u0111\u1ea1o C\u00f4ng ty c\u1ed5 ph\u1ea7n C\u1ea3ng Quy Nh\u01a1n (QNP) \u0111\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c mang l\u1ea1i gi\u00e1 tr\u1ecb t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng. <\/span><\/p>\n

Theo \u0111\u00f3, 7 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i trong x\u00e2y d\u1ef1ng v\u0103n ho\u00e1 \u201cL\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m\u201d \u0111\u01b0\u1ee3c c\u1ee5 th\u1ec3 theo tr\u00ecnh t\u1ef1 nh\u01b0 sau: <\/span><\/p>\n

<\/p>\n

1 -L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m –<\/em><\/strong> C\u1ea3ng Quy Nh\u01a1n l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m, coi c\u00e1c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 m\u1ee5c ti\u00eau h\u00e0nh \u0111\u1ed9ng. S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a VIMC- Quy Nh\u01a1n Port.<\/span><\/span><\/span><\/p>\n

2- L\u1eafng nghe th\u1ea5u c\u1ea3m- <\/em><\/strong>Th\u1ea5u hi\u1ec3u, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean, duy tr\u00ec m\u1ed1i quan h\u1ec7 hi\u1ec7u qu\u1ea3, lu\u00f4n s\u1eb5n s\u00e0ng 24\/24h.<\/span><\/span><\/span><\/p>\n

3\u2013 Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c \u2013<\/em><\/strong> \u0110\u1ed9i ng\u0169 c\u00e1n b\u1ed9 c\u00f4ng nh\u00e2n vi\u00ean C\u1ea3ng Quy Nh\u01a1n lu\u00f4n t\u00edch c\u1ef1c ph\u1ea3n h\u1ed3i v\u00e0 th\u1ecfa m\u00e3n nhu c\u1ea7u kh\u00e1ch h\u00e0ng l\u00e0 \u01b0u ti\u00ean s\u1ed1 1.<\/span><\/span><\/span><\/p>\n

4\u2013 Ph\u1ee5c v\u1ee5 t\u1eeb t\u00e2m \u2013<\/em><\/strong> C\u1ea3ng Quy Nh\u01a1n l\u00e0 n\u01a1i l\u00e0m vi\u1ec7c v\u00e0 ph\u1ee5ng s\u1ef1 kh\u00e1ch h\u00e0ng b\u1eb1ng t\u00e2m huy\u1ebft, t\u00f4n tr\u1ecdng c\u00f4ng vi\u1ec7c, l\u00e0m vi\u1ec7c v\u1edbi th\u00e1i \u0111\u1ed9 ch\u1ec9nh chu, b\u1ec1n b\u1ec9.<\/span><\/span><\/span><\/p>\n

5- T\u1ea1o d\u1ef1ng ni\u1ec1m tin \u2013<\/em><\/strong> C\u1ea3ng Quy Nh\u01a1n t\u1ea1o d\u1ef1ng ni\u1ec1m tin v\u1edbi kh\u00e1ch h\u00e0ng b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng. Kh\u1ea3 n\u0103ng t\u1ea1o ni\u1ec1m tin c\u00f2n \u0111\u00f2i h\u1ecfi s\u1ef1 trung th\u1ef1c trong m\u1ecdi giao ti\u1ebfp v\u00e0 cam k\u1ebft kh\u00f4ng ng\u1eebng n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5<\/span><\/span><\/p>\n

6- C\u1ed9ng h\u01b0\u1edfng gi\u00e1 tr\u1ecb –<\/em><\/strong> Gi\u00e1 tr\u1ecb c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd c\u1ed9ng h\u01b0\u1edfng gi\u00e1 tr\u1ecb c\u1ee7a C\u00f4ng ty. V\u00ec th\u1ebf, gia t\u0103ng gi\u00e1 tr\u1ecb c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 \u00a0m\u1ee5c ti\u00eau C\u1ea3ng Quy Nh\u01a1n h\u01b0\u1edbng \u0111\u1ebfn trong t\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n. T\u1ea1o ra c\u00e1c d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m t\u1ed1t nh\u1ea5t cho kh\u00e1c h\u00e0ng trong l\u0129nh v\u1ef1c h\u00e0ng h\u1ea3i, l\u0129nh v\u1ef1c logistics. <\/span><\/span><\/span><\/p>\n

7- Th\u00e1i \u0111\u1ed9 l\u00e0m n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t-<\/em><\/strong> \u00a0V\u1edbi th\u00e1i \u0111\u1ed9 ch\u00e2n th\u00e0nh, t\u00edch c\u1ef1c to\u00e0n th\u1ec3 c\u00e1n b\u1ed9 c\u00f4ng nh\u00e2n vi\u00ean VIMC- Quy Nh\u01a1n Port\u00a0 lu\u00f4n th\u1ea5m \u0111\u1eabm v\u0103n ho\u00e1 \u201cL\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m\u201d trong nh\u1eadn th\u1ee9c, suy ngh\u0129 v\u00e0 m\u1ecdi h\u00e0nh \u0111\u1ed9ng, bi\u1ebfn nh\u1eefng kh\u1ea9u hi\u1ec7u v\u1ec1 v\u0103n\u00a0 ho\u00e1 h\u01b0\u1edbng t\u1edbi kh\u00e1ch h\u00e0ng th\u00e0nh nh\u1eefng h\u00e0nh \u0111\u1ed9ng thi\u1ebft th\u1ef1c, mang l\u1ea1i gi\u00e1 tr\u1ecb tr\u1ef1c ti\u1ebfp cho kh\u00e1ch h\u00e0ng.<\/span><\/span><\/span><\/p>\n

\u201cL\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m\u201d \u0111\u01b0a VIMC-Quy Nh\u01a1n Port tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn h\u00e0ng \u0111\u1ea7u trong cung c\u1ea5p chu\u1ed7i gi\u1ea3i ph\u00e1p d\u1ecbch v\u1ee5 logistics <\/span>\u1edf m\u1ee9c \u0111\u1ed9 chuy\u00ean nghi\u1ec7p, ngang t\u1ea7m khu v\u1ef1c \u0110\u00f4ng Nam \u00c1.<\/span><\/span><\/span><\/p>\n

<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

V\u0103n h\u00f3a doanh nghi\u1ec7p “L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m” kh\u00f4ng ch\u1ec9 l\u00e0 kh\u1ea9u hi\u1ec7u, m\u00e0 c\u00f2n l\u00e0 tri\u1ebft l\u00fd kinh doanh c\u1ed1t l\u00f5i, l\u00e0 kim ch\u1ec9 nam cho m\u1ecdi quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a VIMC-Quy Nh\u01a1n Port . M\u1ed7i h\u00e0nh \u0111\u1ed9ng, m\u1ed7i quy\u1ebft \u0111\u1ecbnh c\u1ee7a L\u00e3nh \u0111\u1ea1o C\u00f4ng ty c\u1ed5 ph\u1ea7n C\u1ea3ng Quy […]<\/p>\n","protected":false},"author":1,"featured_media":2758,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-1595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-su-kien-van-hoa-xa-hoi"],"acf":[],"_links":{"self":[{"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/posts\/1595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/comments?post=1595"}],"version-history":[{"count":2,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/posts\/1595\/revisions"}],"predecessor-version":[{"id":2759,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/posts\/1595\/revisions\/2759"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/media\/2758"}],"wp:attachment":[{"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/media?parent=1595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/categories?post=1595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quynhonport.greensoft.vn\/en\/wp-json\/wp\/v2\/tags?post=1595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}